Terms of service

TERMS AND CONDITIONS

This  Services is provided by Bits N Bytes Soft Private Limited (the “Service Provider“).

These terms and conditions (“User Terms”) apply to your usage of the GPS Tracking Device (the “Device“) and your visit to and your use of the Services at “IntelliPlay” Application (the “Application“) through any mode or medium, as well as to all information, recommendations and or services provided to you on or through the Website, the Service and the Application. “You” and “your” means a person who meets the eligibility criteria set out below.

 

PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING THE APPLICATION AND/OR USING THE SERVICE.

 

By selecting the “I accept” button or other button or mechanism designed to acknowledge agreement to the terms of an electronic copy of this Agreement, or by installing, downloading, accessing, or otherwise copying or using all or any portion of the Developer Materials, (i) you accept this Agreement on behalf of the entity for which you are authorized to act (e.g., an employer) and acknowledge that such entity is legally bound by this Agreement (and you agree to act in a manner consistent with this Agreement) or, if there is no such entity for which you are authorized to act, you accept this Agreement on behalf of yourself as an individual and acknowledge that you are legally bound by this Agreement, and (ii) you represent and warrant that you have the right, power and authority to act on behalf of and bind such entity (if any) or yourself. You may not accept this Agreement on behalf of another entity unless you are an employee or other agent of such other entity with the right, power and authority to act on behalf of such other entity.

If Licensee is unwilling to accept this Agreement, or you do not have the right, power and authority to act on behalf of and bind such entity or yourself as an individual (if there is no such entity), (a) do not select the “I Accept” button or otherwise click on any button or other mechanism designed to acknowledge agreement, and do not install, download, access, or otherwise copy or use all or any portion of the developer materials;.

DESCRIPTION OF SERVICE

The Developer provides users with access to resources for mapping tools and solutions, which may be accessed through various medium or device now known or hereafter developed (the “Service”). You also understand and agree that the Service may include certain communications from the Developer, such as service announcements, administrative messages and the Newsletter, and that these communications are considered part of the package provided by the Developer along with the Device, fitted on your Vehicle.

 

Unless explicitly stated otherwise, any new features that augments or enhances the current Service, including the newer releases, shall be subject to the present Terms and Conditions. You understand and agree that the Service is provided “AS-IS” and that the Developer assumes no responsibility for the timeliness, deletion, or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.

AGREEMENT BETWEEN DEVELOPER AND YOU

By purchasing and fitting the Device in your vehicle and using the Service, you enter into a contract with Developer (the “Contract“). In order to be able to use the Service, you first need to read and accept the terms and conditions on the website. If you reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into contracts such as this one due to age, you must abide by such age limits and you must not use the Service.

You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Developer has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Developer has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). You agree that there shall be No refund of the purchase price paid by you in case the Developer suspends or terminates the account.

The Developer is concerned about the safety and privacy of all its users. Please remember that the Service is designed to appeal to a broad audience. Accordingly, it is your responsibility to determine whether any of the Service areas and/or Content are appropriate for viewing.

“Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the Application), opinion, remarks, comments, artwork, links, questions, suggestions, information or other materials owned or used by Developer, its affiliates or licensors and made available through the Website, Service or Application, including any Content licensed from a third party.

SIM Activation Window: The in-built SIM must be activated within 10 days from the date of device delivery. If not activated within this period, the SIM will be permanently blocked and will not be covered under warranty.

Accessories such as CAN bus modules, camera activators, USB activators, and similar items are not included with the IntelliPlay box. These accessories can be easily purchased by the customer from the local market as required. As these are third-party items sourced separately, the company does not assume responsibility for their performance or functionality.

The company provides standard aftermarket car stereo frames. In case a customised frame is preferred to better suit specific vehicle requirements or personal preferences, customers may arrange for the same at their own cost before the installation is scheduled. Since such customised frames are sourced separately, the company is unable to take responsibility for any fitting or installation-related challenges that may occur.

 

WARRANTY POLICY

Out of Warranty Scope:
While these accessories are provided during Android Stereo purchase, they are not covered under warranty. This means that if any of these accessories fail or require repair or replacement, they won’t be eligible for warranty support.
Android Frame – A frame that helps fit the IntelliPlay device into your car’s dashboard.
CANbus – A module that facilitates communication between your vehicle’s electronic systems and the IntelliPlay device.
Camera Activator – An accessory to activate the rearview camera functionality.
USB Activator – A device that enables USB-related functionalities or connectivity.
Every device includes a one-year replacement warranty. If something goes wrong, we’ll assess the issue and replace it when eligible under our policy.




RETURNS & REFUND POLICY

Please read the fine print carefully for each product and service.

 

SHIPMENT PROCESSING TIME

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

 

  • SHIPMENT HANDLING TIME: 1-2 BUSINESS DAYS
  • SHIPMENT TRANSIT TIME: 3-5 BUSINESS DAYS

 

If we are experiencing a high volume of orders or logistical challenges due to unforeseen circumstances, shipments may be delayed by a few days. In this case, please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will get in touch with you.

 

SHIPPING DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Courier by surface

3-5 business days

Courier by Air

2-3 business days

 

Delivery delays can occasionally occur.

Note: Shipment transit times are estimated and may vary in remote locations.

 

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES, & TAXES

Intelliplay is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).

DAMAGES

Intelliplay is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Note: Please save all packaging materials and damaged goods before filing a claim.

REFUND

Goods once sold cannot be returned or refunded.

Our Android stereo is compatible with most vehicles. However, we have to rely on various accessories and/or peripherals such as frames, canbus, activators, etc. which are available in the aftermarket. We can not guarantee fitment / compatibility with your vehicle of these accessories and/or peripherals. We do not take any responsibility for any issues faced during the installation process. Our standard refund policy shall apply in case of any and all issues encountered during installation.

 

Any physical damage to the product in any form shall be considered as out of warranty. The nature of such damage shall be decided as per company's discretion.